Aeroplan is coming home and Air Canada has a LOT of big ideas on what that will mean for the future of its loyalty program. The program won't relaunch for members until late 2020, but significant changes are already underway to lay the groundwork for the new program. Mark Nasr, AC's Vice President, Loyalty & eCommerce, recently spoke with PaxEx.Aero to review some of the changes that members can expect to see.
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