Sun Country cuts premium seats, loyalty in quest for higher revenue
Sun Country's pivot to a ULCC continues unabated. More than a year after the carrier announced plans for a new approach to the market the changes continue. Up next: further cabin reconfiguration and a...
View ArticleJet Airways halts operations, continues to seek funding
Maybe it is temporary, as the airline claims. More likely it is a permanent situation. Without money or a coherent plan for recovery one thing is clear: Jet Airways is no longer an operating carrier....
View ArticleGetting to Delta’s "best" SkyMiles price
How much is a business class award ticket from Boston to Singapore booked with Delta SkyMiles? The carrier no longer publishes award charts for its loyalty program so that question is mighty hard to...
View ArticleDelta aims to extend loyalty with "Reclaim my Status" program
Keeping a customer engaged with a loyalty program after a major life event can be challenging. Delta SkyMiles joins the ranks of airlines with a formal program for such, launching the "Reclaim My...
View ArticleDLD 243: Smisek FTW!
Who is a strong airline leader these days? What are the qualities that it takes? And why do so many seem to do it so badly?? The post DLD 243: Smisek FTW! appeared first on Wandering Aramean.
View ArticleThai Smile to join Star Alliance as connecting partner
Chalk up another partner for the Star Alliance program as Thai Smile signs on. Can this move help push other Star LCC affiliates into the fold? The post Thai Smile to join Star Alliance as connecting...
View ArticleLufthansa fined for illegal award ticket taxation
Lufthansa owes the US government $25,000. The penalty is being assessed after the carrier accidentally collected nearly $125,000 from US-based passengers in "taxes" that were not applicable on...
View ArticleMosaics Matter More: JetBlue trials improved IROPs handling
Bad delay this summer? For JetBlue's Mosaic frequent flyer members that could earn a meal voucher to help ride out the wait. The post Mosaics Matter More: JetBlue trials improved IROPs handling...
View ArticlePaxEx Update: 2019-07-05
Hello and welcome to the PaxEx Update for 5 July 2019, bringing you biggest headlines on what's changed for passenger experience in the past week. The post PaxEx Update: 2019-07-05 appeared first on...
View ArticleDelta’s upgrade with points continues to grow
Delta Air Lines is selling more upgrades than ever, which is both good news and bad news for the SkyMiles loyalty program. But probably more good than bad. The post Delta’s upgrade with points...
View ArticleAmerican Airlines, Qantas JV approved
The US Department of Transportation issued its final approval for antitrust immunity (ATI) of the American Airlines-Qantas joint business agreement on Friday afternoon. Expect to see new routes, fares...
View ArticleDLD 251: Widget Wishes
A new neo takes flight and old routes reopen. Plus a fancy first class cabin and WOW might make a comeback after all. The post DLD 251: Widget Wishes appeared first on Wandering Aramean.
View ArticleTeasing the Jet Privilege value to investors
The Jet Airways collapse is bad news on many fronts, but one part of the organization is looking forward to an "accelerated growth plan" that might prove a strong investment. Or perhaps it is a...
View ArticleUnited Airlines partners with CLEAR, expands at hubs
United Airlines announced a partnership with CLEAR this week, expanding its participation in the biometric security screening program. The carrier will make a strategic investment in the company,...
View ArticlePaxEx Update: 2 August 2019
A new A321LR enters service for Aer Lingus, faster security screening for United and promises of faster infilght WiFi. Plus Hulu takes flight on Delta and more! Get all the details in this week's PaxEx...
View ArticleJetBlue eyes a more mature TrueBlue loyalty program
The co-brand revenue is great and JetBlue intends to continue expanding that stream. But the carrier also knows its TureBlue loyalty program needs a little more to become a mature offering for...
View ArticleAmerican brings priority handling, NDC booking to corporate customers
How can an airline boost its corporate travel share? American Airlines trotted out a set of benefits this week that is comparable to some elite status or co-brand credit card perks, hoping to convert...
View ArticleNew challengers at every level: PaxEx Update 2019-08-30
New cabins on the horizon for economy and business class, short-haul and long; might travel get more comfortable rather than less? Plus some good news for travelers looking to get online in the sky or...
View ArticleHotels.com adds a booking fee for reward nights
Sure, it is only $5. And it is a relatively easy fee to avoid. I just wish Hotels.com was less sketchy about why it was changing its loyalty program. The post Hotels.com adds a booking fee for reward...
View ArticlePaxEx Update: World Aviation Festival 2019
So much happening at the World Aviation Festival this year but a few bits stood out above the rest for direct impact on passengers. Here are a few of the highlights from Air Canada, TAP Portugal,...
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